The Last Two Weeks

So, back to full strength (Russ returned last week) and we’re also now benefiting from the new addition of Lore into our team. Continue reading

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My internal move from Business Support to the Corporate Web and Digital Communications Team

In the last week of November I moved teams in DCC, from the central Business Support Team to the Web and Digital Communications Team – an obvious move! The move was the result of a restructure and my job had changed, although a large part of my role involved web publishing and eCommunications.

I previously supported a number of P.A’s with administrative support and acted as the contact for tasks such as stationery requests, paying invoices, support to the MFD’s (multi-functional devices) and provided cover for post, rail/car hire and hotel bookings, I was also a cardinus administrator (our health and safety system) and the contact for the schools emergency phone numbers during half term.… Read the rest

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The Last Two Weeks

The flood waters have subsided and the building of the Web Team Ark has been put on hold for the time being at least so here’s another jam packed installment of our fortnightly updates Continue reading

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Social Media – In an emergency collaboration is key

This last few days has seen Devon and the rest of the South West battered by torrential rain and winds of up to 70mph. The county has had to deal with uprooted trees, collapsed bridges and walls and many more incidents that have caused disruption and delay. Continue reading

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The Last Two Weeks

Time flies when you’re having fun! (and working hard, of course). Another busy couple of weeks for the Webteam…development, design, publishing, special guests and more! Continue reading

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Our Journey to Open and Linked Data

With the rather sinister job title of ‘head of strategic intelligence’, I’m required to take a very broad and long term view of the information that is needed and produced by, and passes through, Devon County Council. Clearly, it is far beyond my personal capacity to understand the nuances of data about customer satisfaction, service performance, economic conditions and all the rest that affect what the authority does Continue reading

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Social Media and Devon’s Children’s Centres

Earlier this year our team was approached by our Early Years and Childcare Service/Procurement Team seeking guidance on using social media for Children’s Centres specifically creating Facebook pages/groups for individual centres. I thought it’d be useful to share some of our findings here. Continue reading

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WordPress as a corporate CMS

This post could be seen as a part 1 or part 2 in a series as my colleague Sam Freeman will also be writing a post about wordpress, but more about the background as to why we chose it as a team. This post focuses on the corporate CMS opportunity of wordpress and to dispel a few myths that it is simply a blogging platform.

As a team, we’d all agreed that WordPress was the sensible platform to go with. We had enough HTML / CSS skills in the team to create templates and themes as well as PHP / MySQL skills in order to tweak and create bespoke functionality.… Read the rest

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Why WordPress?

For the past couple of years we have been making regular use of Wordpress as a Content Management System. Several people have asked how we decided to use Wordpress and what were the reasons for choosing it over the many other alternatives out there. Here I try to explain the origins of our use of WordPress and why we continue to use it. Continue reading

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What do we do with email?

Email is an interesting channel and is often widely promoted as a choice of communications. On council websites you will see a variety of approaches which essentially trigger emails – individual emails, team emails, forms etc.

As we work on redeveloping the councils website we have started to think more and more about how we manage email on our site and how we make it accessible and usable across all size browsers.

One of the current challenges is that the mailto: attribute doesn’t work if someone uses a web based mail client such as gmail, yahoo mail, hotmail etc and would essentially have to copy and paste the email address into the “to” box.… Read the rest

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