Tag Archives: forms

What do we do with email?

Email is an interesting channel and is often widely promoted as a choice of communications. On council websites you will see a variety of approaches which essentially trigger emails – individual emails, team emails, forms etc.

As we work on redeveloping the councils website we have started to think more and more about how we manage email on our site and how we make it accessible and usable across all size browsers.

One of the current challenges is that the mailto: attribute doesn’t work if someone uses a web based mail client such as gmail, yahoo mail, hotmail etc and would essentially have to copy and paste the email address into the “to” box.… Read the rest

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